Policies and Procedure

1. Shipping Processes
Sign up to obtain a unique mailing address, that you will use to  shop online, and ship your items
After your items are delivered to our overseas warehouse, we will handle the shipping to Jamaica, manage customs clearance, and ensure they are delivered to you.

2. Delivery Standards
We strive to deliver packages within the estimated timeframe.
Customers will be updated in real-time on the status of their packages.

3. Customer Communication
We communicate with customers via email regarding their shipment status, delays, or issues.
Our customer service team is available to assist with inquiries and provide updates.

4. Package Handling
Our team handles packages with care to minimize the risk of damage during transit.

5. Continuous Improvement

We regularly review and update our policies and procedures to ensure compliance with industry standards and regulations.
Feedback from customers is valued and used to improve our services.